HonkCloud Status - Incident history https://honkcloud.instatus.com HonkCloud Sun, 4 Dec 2022 18:55:00 +0000 Moving servers to another location Type: Maintenance Affected Components: Europe VPS Hosting - Ryzen 9 3900X Dec 4, 18:55:00 GMT+0 - Identified - This will completely change the infrastructure of our service and allow us to do more than ever. Type: Maintenance

Affected Components:

<p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>18:55:00</var> GMT+0</small><br><strong>Identified</strong> - This will completely change the infrastructure of our service and allow us to do more than ever..</p> ]]> Sun, 4 Dec 2022 18:55:00 +0000 https://honkcloud.instatus.com/maintenance/clb9q5svm31194hrlntn85ojjv https://honkcloud.instatus.com/maintenance/clb9q5svm31194hrlntn85ojjv VPS panel is down Type: Incident Duration: 29 days, 23 hours and 37 minutes Affected Components: VPS Panel Nov 30, 19:14:23 GMT+0 - Investigating - We are currently investigating this incident. Dec 1, 22:21:41 GMT+0 - Identified - We are continuing to work on a fix for this incident. Dec 2, 19:14:00 GMT+0 - Resolved - We just resolved the issue! Type: Incident

Duration: 29 days, 23 hours and 37 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 30</var>, <var data-var='time'>19:14:23</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>22:21:41</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>19:14:00</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> ]]> Thu, 1 Dec 2022 19:00:00 +0000 https://honkcloud.instatus.com/incident/clb411gsu23967hroiy0wi32d4 https://honkcloud.instatus.com/incident/clb411gsu23967hroiy0wi32d4 Our subnet is unavailable Type: Incident Affected Components: Europe VPS Hosting - Ryzen 9 3900X Oct 21, 20:07:57 GMT+0 - Resolved - We just resolved the issue! Type: Incident

Affected Components:

<p><small>Oct <var data-var='date'> 21</var>, <var data-var='time'>20:07:57</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> ]]> Fri, 21 Oct 2022 20:07:57 +0000 https://honkcloud.instatus.com/incident/cl9ixc92k14539i9oaw0pw6tyq https://honkcloud.instatus.com/incident/cl9ixc92k14539i9oaw0pw6tyq Reboot on EU01 Type: Maintenance Duration: 10 minutes Affected Components: Europe VPS Hosting - Ryzen 9 3900X Oct 8, 20:10:00 GMT+0 - Completed - Maintenance has completed successfully Oct 8, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 8, 20:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Type: Maintenance

Duration: 10 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>20:10:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Sat, 8 Oct 2022 20:00:00 +0000 https://honkcloud.instatus.com/maintenance/cl90a8tg637192hmol1bvymdos https://honkcloud.instatus.com/maintenance/cl90a8tg637192hmol1bvymdos EU01 is down Type: Incident Duration: 1 day, 12 hours and 12 minutes Affected Components: Europe VPS Hosting - Ryzen 9 3900X Sep 29, 16:56:01 GMT+0 - Investigating - We are currently investigating this incident. Routes to our IPs are possibly being dropped by PATH, although this is not confirmed. Sep 29, 17:21:01 GMT+0 - Identified - We are continuing to work on a fix for this incident. Furthermore, we have contacted our colocation provider and this is most likely an issue on their side, or this is a hardware failure situation. Sep 29, 17:24:54 GMT+0 - Identified - The data center staff has replied to our request and it is indeed an issue with their network. We'll provide updates as the NOC arrives at their DC. Sep 29, 17:32:12 GMT+0 - Resolved - The server seems to be online and everything is back. Type: Incident

Duration: 1 day, 12 hours and 12 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>16:56:01</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident. Routes to our IPs are possibly being dropped by PATH, although this is not confirmed..</p> <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>17:21:01</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. Furthermore, we have contacted our colocation provider and this is most likely an issue on their side, or this is a hardware failure situation..</p> <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>17:24:54</var> GMT+0</small><br><strong>Identified</strong> - The data center staff has replied to our request and it is indeed an issue with their network. We'll provide updates as the NOC arrives at their DC..</p> <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>17:32:12</var> GMT+0</small><br><strong>Resolved</strong> - The server seems to be online and everything is back..</p> ]]> Thu, 29 Sep 2022 16:56:01 +0000 https://honkcloud.instatus.com/incident/cl8naspj548104peof4znp6yvo https://honkcloud.instatus.com/incident/cl8naspj548104peof4znp6yvo Website builds failing Type: Incident Duration: 1 hour and 27 minutes Affected Components: HonkCloud Website Sep 28, 22:10:22 GMT+0 - Resolved - We just resolved the issue! Sep 28, 21:52:11 GMT+0 - Monitoring - We implemented a fix and currently monitoring the result. Sep 28, 20:42:54 GMT+0 - Investigating - We are currently investigating this incident. Sep 28, 21:41:52 GMT+0 - Identified - We are continuing to work on a fix for this incident. Type: Incident

Duration: 1 hour and 27 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>22:10:22</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> <p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>21:52:11</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and currently monitoring the result..</p> <p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>20:42:54</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>21:41:52</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> ]]> Wed, 28 Sep 2022 20:42:54 +0000 https://honkcloud.instatus.com/incident/cl8m3gm3n2344507hn1hi2ykk7l https://honkcloud.instatus.com/incident/cl8m3gm3n2344507hn1hi2ykk7l